✦ AONE EVENTS ✦
Booking Policy
This Booking Policy explains how to reserve event-management services with AONE EVENTS. By confirming a booking or paying an advance, the client agrees to this policy and our Terms & Conditions.
1. Booking Enquiry
Clients may submit an enquiry through our website, phone, email or WhatsApp.
Please provide the event type, date, venue, estimated guest count, required services and approximate budget.
Submitting an enquiry does not reserve the event date.
2. Consultation and Quotation
Our team will discuss your requirements and prepare a quotation or event proposal based on the agreed scope.
Quotations are generally valid for 30 days unless a different validity period is stated in writing.
Prices and availability may change after the quotation expires.
3. Booking Confirmation
A booking is confirmed only after:
✓ The event scope and quotation have been approved
✓ The client has accepted the applicable terms
✓ The agreed advance payment has been received
✓ Written booking confirmation has been issued
Verbal discussions or pending quotations do not reserve dates.
4. Payment Schedule
✓ 50% at the time of booking confirmation
✓ 30% at least 15 days before the event
✓ Remaining 20% at least 3 days before the event
A different schedule may apply if stated in the approved proposal. Services may be suspended if payment is not received on time.
5. Event Information
The client must provide complete and accurate event information, including venue details, timelines, guest count and service requirements.
Delays caused by incomplete or inaccurate information may affect service delivery and result in additional charges.
6. Package Customisation
Silver, Gold and Platinum packages may be customised according to the client’s event requirements and budget.
Adding, removing or replacing services may change the final price. Any revision must be approved in writing.
7. Changes After Confirmation
Requests to change the event date, venue, guest count, theme or selected services must be submitted in writing.
Changes are subject to venue and vendor availability and may result in revised pricing or timelines.
Last-minute changes may not always be possible.
8. Venue and Vendor Availability
Venue, artist and vendor availability is not guaranteed until their respective booking requirements have been completed.
If a selected vendor becomes unavailable, AONE EVENTS may recommend a suitable alternative after consulting the client.
9. Permissions and Licences
The client is responsible for obtaining venue approvals and legal permissions unless these services are specifically included in the proposal.
Drone coverage, fireworks, music and other regulated services will only be provided where legally permitted.
10. Postponement
One postponement may be accommodated without an administrative charge if requested at least 15 days before the original event date.
The new date remains subject to venue and vendor availability. Additional costs caused by the date change must be paid by the client.
Requests submitted within 15 days may be treated as cancellations unless otherwise agreed in writing.
11. Cancellation and Refunds
All cancellations must be submitted in writing. Refund eligibility depends on when the cancellation request is received.
Third-party payments already made to venues, vendors or artists may be non-refundable.
VIEW CANCELLATION & REFUND POLICY →
12. Acceptance
Payment of the booking amount constitutes acceptance of the approved proposal, this Booking Policy and our Terms & Conditions.
VIEW TERMS & CONDITIONS →
Ready to Book Your Event?
Phone: +91 93589 18046
Email: info@aoneeventss.com
Location: Rewari, Haryana
START YOUR BOOKING →